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Development Services - Building

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1. Does my contractor require a license?
2. How do I schedule an inspection?
3. How many sets of drawings are required?
4. Where can I find a list of permit applications and their requirements?
5. Do you expedite permits?
6. What are your office hours?
7. How do I report a possible building code violation?
8. Does the Village of Orland Park review Fire Protection Systems?
9. When does a commercial building require a fire sprinkler system?
10. When does a commercial building require a fire alarm system?
11. Does my commercial building require an energy review?
12. Do you require insulation inspections?
13. Where can I get a copy of my plat of survey?

Development Services - Planning For Developers

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1. How do I find all properties within 300 feet of my parcel for public hearing notices?
2. What can I do with my property?
3. How long does the development review process take? When should I submit?
4. What is the difference between a variance and a special use modification?
5. When can I submit my building permit plans?
6. What is "preliminary engineering" and how long does it take?
7. Do you do engineering review in house? Building review?
8. Has the Village banned new bank developments?
9. Will my project need a special use permit?

Development Services - Planning For Residents

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1. Can I split or subdivide my lot?
2. What is my property zoned?
3. Can I remove a tree on my property? In the parkway?
4. Can I have a pool installed on my property?
5. Can I open a home business?
6. How do I keep my yard maintained during a watering ban?
7. I am currently unincorporated, can I connect to village utilities?
8. Does the village have any policies regarding teardowns?
9. What are the implications of living next to open space?
10. What is a Conservation Easement and why do I have one?
11. What kind of signs can I put on my property?

Gift Cards

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1. What is a VOP Recreation gift card?
2. Where is the VOP Recreation gift card accepted/not accepted?
3. Are there limitations or restrictions on the VOP Recreation gift card?

Internet Investigations

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1. Where should my computer be located in my home?
2. What is the best software I can purchase that will help protect my children when they are online?
3. If my child receives a threat while online what should I do?
4. How safe is it for my child to be in a chat room?
5. How do I keep my child from receiving pornography?
6. I have a large investment in my computer. How do I keep it safe from the viruses which are on the Internet?
7. What if I download something accidentally?
8. Is there any safe time for my child to be online?
9. Should I forbid my child from using the Internet?

Licensing

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1. Is my contractor licensed?
2. How do I get a Contractor's License?
3. What type of bond is required for contractors?
4. How do I get a business license for my home business?

Neighborhood Mediation Task Force

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1. How were the mediators trained?
2. Is the mediation confidential?
3. Is there a charge?
4. Who are the mediators?
5. Will I know my mediators?
6. Where are the mediation meetings held?
7. Whom do I contact to see if mediation can help me?

Pandemonium in the Park

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1. What exactly is Pandemonium in the Park?
2. When/where can I pick-up my swag bag?
3. Can we register as a team?
4. I didn’t get a registration confirmation.
5. Will there be a gear-check?
6. EVEN PANDEMONIUM HAS RULES. PLEASE READ THE FOLLOWING AND HELP US CREATE AN EVENT THAT IS FUN AND SAFE FOR EVERYONE.

Police

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1. How do I pay a parking ticket?
2. Where is the Orland Park Police Headquarters located?

Public Works

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1. What is back flow and why is a Back Flow Preventer required?
2. Who needs to have their backflow prevention device tested?
3. Who requires RPZ or Backflow Preventer testing?
4. Why does the water have chlorine taste and smell? What can I do to remove it?
5. What causes the tiny air bubbles or cloudiness in my water?
6. How do I report a possible water main break?
7. How do I apply for a temporary watering exemption?
8. When does my garbage or recycling bin get picked up?
9. Does the Village trim the parkway trees?
10. How do I report a pothole?
11. Does the Village fix sidewalks that are cracked, sunken or are tripping hazards?

Public Works - Snow Removal

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1. What are the Village’s parking regulations when it snows?
2. Does the Village repair my mailbox if it’s damaged by a Village snow plow?
3. Does the Village repair my parkway if it’s damaged by a Village snow plow?
4. Why does my driveway sometimes get “plowed in” when a snow plow truck passes?
5. Whom do I call with questions about snow removal?

Purchasing

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1. The Village sent a purchase order to us in October, when will I be paid?
2. How do I get on the Village’s bid list?
3. I’ve subscribed to your bid list, but never hear from the Village, what happened?

Recreation - Parks

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1. Where is the John Humphrey Complex?
2. How do you order a Memorial Tree?
3. What are the rates & fees for renting picnic accessories?

Recreation - Centennial Park Aquatic Center

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1. When does Centennial Pool open/close?
2. Where is Centennial Pool located?
3. What type of swim wear is acceptable?
4. How old does my child have to be to come to the pool by themselves or with friends?
5. Can I get a cash refund if you close?
6. What are non-toilet trained children required to wear in the pool?
7. Is the entire pool closed during regular pool hours for swim lessons?
8. Can I buy a membership at the pool?
9. Do you sell food?
10. Can I bring in a cooler?
11. Do you have to be a resident to come to the pool?
12. Why do I have to prove residency?
13. Can I bring my own chair or stroller?
14. Can I cook on a grill at the pool or outside in the parking lot?
15. Can I smoke at the pool?

Recreation - Climbing Wall

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1. What are the Rock's open climb hours and fees?
2. What are the restrictions on use of the Rock?

Recreation - Facilities

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1. What are the buildings hours at the Franklin Loebe Center?
2. When is the gym available?
3. Does the recreation department have rooms to rent for parties or meetings?
4. What restrictions are there regarding the rental rooms available?
5. When can we reserve a park for a picnic?
6. Do you need a permit for a block party?
7. What are the room rental fees and regulations?

Recreation - Fitness & Exercise

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1. What are the fitness center hours at Sportsplex?
2. What are your group exercise classes?
3. What is yoga?
4. What is Pilates?
5. How old do you have to be for the fitness center?

Recreation - Franklin Loebe Center

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1. What are the hours for the walking track at FLC?
2. Is there open gym at FLC?

Recreation - General Information

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1. How can I volunteer to help?
2. Who can answer questions regarding recycling?
3. Where do you get a job application for the recreation department?

Recreation - Grinding Edge Skate Park

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1. When is the Grinding Edge Skate Park open?

Recreation - Gymnastics

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1. Who instructs gymnastics?

Recreation - Kidzroom

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1. What is the age for childcare?
2. What are the hours and cost of the Kidz Room?

Recreation - Lake Sedgewick

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1. Do you need a fishing license to fish at Lake Sedgewick?
2. What are the Kayak and Pedal Boat rental fees and hours of operation?:

Recreation - Parties

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1. What type of parties do you offer?

Recreation - Registration

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1. How do you register for programs?
2. What is drop off registration?
3. What is a Resident?

Recreation - Special Recreation

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1. Can my child participate in the Orland Park Special Recreation programs even if we do not live in Orland Park?
2. How old does my child have to be to participate in Special Olympic programs?
3. What is "inclusion programming"?
4. If my child needs an aide in a program, due to his special needs, do I have to pay extra for the aide?
5. Are Special Olympic training programs offered?
6. What does "unified sports" mean in Special Olympic programs?

Recreation - Sportsplex

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1. What amenities are available at the Sportsplex?
2. What are the office hours of Sportsplex?
3. Can I rent the soccer field or gym at the Sportsplex?
4. Do you have to be a resident to use the Sportsplex track?
5. At what age can you leave your child without adult supervision at the Sportsplex?
6. During school days off, does the Sportsplex have special hours or activities for kids?
7. Are non-residents allowed to use open gym?
8. What types of shoes are required for the walking track?
9. What type of shoes can be worn on the soccer field?
10. How old do you have to be to use the track?
11. When is the soccer field available for open field?

Recreation - Sportsplex Memberships

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1. What are the Sportsplex membership fees?
2. What is the difference between a member and a resident?
3. Can I suspend my membership?
4. Do you have corporate memberships?
5. Can I purchase a month-to-month membership?

Village Clerk

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1. Where is the Clerk's Office located?
2. What are the Clerk's Office hours?
3. When are the Village's Board of Trustees meetings?
4. When are the Village's Committee meetings?
5. Where do I register to vote?
6. Where can I find election information?
7. Do I need a Raffle License?
8. Do I need a permit to conduct an Intersection Solicitation fundraiser?
9. How do I receive a Freedom of Information Form?
10. Where are Notice of Foreclosure and Summons served or mailed to?
11. What is an Emergency Medical ID Bracelet?
12. How do I apply for a Passport?

Village Manager's Office

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1. How do I get a different size of recycling container?
2. Why are there water sprinkling restrictions?

Village Officials

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1. When does the Village Board of Trustees meet?
2. What holidays does the Village observe?

Water Billing

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1. I think there is an error with the current reading on my bill. What should I do?
2. What options are available for paying my water bill?
3. Can I pay my water bill automatically?
4. Can I pay automatically with my credit card?
5. I’m new to the Village, how do I start water service?
6. I’m moving. How do I stop my water service?
7. I have an issue with my garbage service, such as no pick up, large item to be picked up and/or recycling/yard waste questions. What should I do?